At MatchWithIjas, we respect your privacy and understand that matchmaking involves personal and family information. This Privacy Policy explains how we collect, use, protect and share information when you use our matchmaking services and website.

1. Information We Collect

Depending on how you use our services, we may collect information required to create, verify and manage your matchmaking profile, including:

• Basic profile details such as name, age, gender, location, education and profession.
• Contact information such as phone number, WhatsApp number and email address.
• Profile and family information provided for matchmaking.
• Partner preferences and matchmaking requirements.
• Profile photographs and other information you choose to provide for your matchmaking profile.
• Information related to Home Verification and profile screening.
• Communication, enquiries, feedback and service-related interactions with our team.

2. How We Use Your Information

We use your information to provide and manage our matchmaking services, including:

• Creating and managing your matchmaking profile.
• Reviewing and screening profiles before they become part of our verified matchmaking network.
• Conducting Home Verification where required.
• Identifying suitable profiles based on your preferences.
• Sharing suitable profiles with relevant verified families or prospective matches.
• Facilitating communication and genuine marriage proposals between interested parties.
• Providing customer support and responding to enquiries.
• Improving our services and website experience.

3. Home Verification

Home Verification is an important part of our matchmaking process. It helps us confirm profile information and maintain a more trusted matchmaking network.

A one-time Home Verification may be required before you can access the full verified matchmaking network and related profile information.

Information collected or confirmed during the verification process is used for profile verification and matchmaking purposes.

4. Profile Privacy

Your profile is not intended to be publicly displayed to everyone. We aim to share profile information only with suitable prospects or families after appropriate screening.

We take reasonable steps to reduce unwanted exposure of personal information and to maintain confidentiality within our matchmaking service.

5. Sharing of Information

We may share relevant information in the following situations:

• With suitable prospective matches or families for genuine marriage proposals.
• With authorised team members who require access to provide matchmaking and verification services.
• With service providers supporting our website or communication operations where necessary.
• When disclosure is required by applicable law or necessary to protect our legal rights, users or safety.

We do not sell your personal information to unrelated businesses or random individuals.

6. Marketing & Advertising

We may use general, aggregated or anonymised information to understand our audience and improve our marketing and matchmaking services.

We do not intentionally publish your private contact information such as your phone number or email address in public advertising without appropriate permission.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss or disclosure.

Access to personal information is limited to authorised persons who need the information to provide matchmaking, verification or related services.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide matchmaking services, maintain relevant records, handle follow-up services or comply with applicable legal requirements.

9. Your Choices & Rights

Depending on applicable law, you may request to:

• Correct inaccurate or incomplete information.
• Stop using your profile for new matchmaking suggestions.
• Stop receiving certain marketing or promotional communications.
• Request deletion of your personal information, subject to applicable legal or operational requirements.

10. Updates to This Privacy Policy

We may update this Privacy Policy when our services, website features or applicable requirements change. The latest version will be published on this page together with the updated date.

11. Contact Us About Privacy

If you have questions about this Privacy Policy or how your information is handled, you can contact MatchWithIjas.

Please also review our Terms & Conditions or return to the MatchWithIjas home page .