At MatchWithIjas, we provide matchmaking and Home Verification services. Payments made for our services are generally non-refundable.

1. No Refund in Normal Circumstances

Once a payment has been successfully made for a MatchWithIjas service, the payment is normally non-refundable.

Refunds will generally not be provided for reasons including:

• Change of mind after making the payment.
• Deciding not to continue with the matchmaking service.
• Not finding a suitable match.
• Not receiving a proposal or meeting.
• Not using the service after payment.
• Personal or family circumstances changing after payment.
• Any other reason that does not fall under the duplicate-payment exception described below.

2. Duplicate Payment

A refund may be considered if the same person accidentally makes the same payment more than once for the same MatchWithIjas service or profile.

For example, if two successful payments are received for the same person and the same service, the additional duplicate payment may be eligible for a refund.

3. Verification Before Refund

Duplicate-payment refunds are not automatic. MatchWithIjas will first verify the payment records and relevant account or profile information before approving any refund.

We may request payment details, transaction information or other information reasonably required to confirm that the payment was duplicated.

A refund will only be processed after the duplicate payment has been confirmed by our team.

4. Refund Process

If a duplicate payment is confirmed, MatchWithIjas will initiate the refund for the confirmed duplicate amount.

The refund will normally be made through the original payment method or through another appropriate method depending on the payment system used.

The time required for the refunded amount to appear in your account may depend on the payment gateway, bank or financial institution.

5. Payment Verification

If you believe that you have been charged twice for the same service, please contact us as soon as possible with the relevant payment or transaction details.

We will review the available payment records and determine whether the transaction qualifies as a duplicate payment.

6. Contact Us About Refunds

If you believe you have made a duplicate payment or have a question about this Refund Policy, please contact MatchWithIjas.

View our Privacy Policy or Terms & Conditions or return to the MatchWithIjas home page .